[Disclaimer: Many of the photos in this post look bad not because they were taken with a potato, but because they were taken BY a potato. And in low-light. And most were video screen caps.]
Frontier Airlines has one gate to one
destination at IND, and this morning, it was packed.
I completely forgot it was 5:30 in the
morning; the lively group that surrounded me was talking excitedly, checking a
few last things off on their phones, and gathering their stuff before boarding. Slowly, the blob of passengers self-corrected
into a real line, and as I found my place in it, I looked around at my fellow
budget-friendly flyers.
When I booked my ticket on Frontier, I
made an assumption about their target market and the travel preferences of that
market. I figured someone like me was
who they were aiming for; young, budget-conscious, willing to be severely inconvenienced
to save a few bucks, no-frills. The paid
services Frontier offered while I reserved my ticket would be hilariously lofty
costs, just something to click “no, thank you” on while booking my thrifty
ticket.
But I was in the minority.
People of all kinds surrounded me.
Businessmen, families with lots of kids and expensive carry-ons, couples
traveling together, as well as a handful of solo travelers like myself. It’s clear, though, that for most everyone
getting on that plane, Denver was not
going to be their final destination.
Frontier was one part of their trip, and getting to Denver was just the
first step.
People had their $5 boarding passes
printed off and clasped in one hand, and the vouchers for their paid-for
carry-ons in the other. For these
people, the low-cost-carrier model was not only attractive, they made it work for them. I was certain I’d be one of dozens of airline
bums looking for a cheap leg, skimping on everything but the bare minimum, and
I was flat wrong. People really had
purchased their tickets à la carte, choosing what they wanted and forgoing what
they didn’t. Many weren’t just willing
to brave the airline for the low-cost, it fulfilled their specific, customized need. Maybe Frontier and other low-cost-carriers
wouldn’t be all bad.
Well, maybe we shouldn’t be so rosy. We’re not on the plane just yet.
The plane’s takeoff time was set at 6:05
AM. Normally, boarding is supposed to
commence 30 minutes before then, but I can’t remember the last time this actually happened. Usually, though, if it’s fifteen minutes
before pushback and we’re not boarding, I get suspicious.
Frontier decided to test my limits.
Boarding began exactly fifteen minutes before
departure, but despite the delay, it was neat and orderly. Well, mostly; one fellow at the beginning of
the line wasn’t able to bring his clearly-oversized bag onto the plane and he
threw a bit of a fit, but hey, that’s what you get when you think Frontier is
like everyone else. That ticket’s cheap
for a reason, hombre.
At 5:54, I walked onto the jetway, and
three minutes later, I was seated in 9F, forward of the engine on the starboard
side of the plane.
So one of the most quantifiable ways to
determine the quality of your seat and the airline at large is the seat pitch,
i.e. how much room is between the back of your seat and the same spot on the seatback
in front of you.
Mine was 32”, which these days, is on the
high end of the economy size, with some airlines having as little as 28” from
seat to seat. I may have been one of the
lucky ones, as 28” and 29” seats comprised most of the seats on the flight. I’m 6’2”, so 32” actually gives me perhaps an
inch of wiggle. Not bad for 61 big ones.
Admittedly, this is probably a slightly inflated
number. The seatbacks can be (and were)
skinnier, and the pockets were emptier, which help effectively improve real
legroom. They definitely leveraged the
seatback pocket. Take a look inside.
Ignoring my crunchy oat bar wrapper, the
seatback had nothing in it except the government-mandated safety placard. No magazine, no SkyMall, no chilled Evian
bottle. What a rip, right?
That’s a shrimpy tray table, too, so
named because it could hold exactly one shrimp.
Which would probably cost you $14.00 plus tax on Frontier. But really, what’s it going to hold? No drink, no magazine. Big enough to basically write a check, which
can be used for purchases onboard for a small service charge of $47.00. Nah, I’m just joking. But still.
This was a short flight, mostly in the dark, so I wouldn’t need much to
entertain myself.
The Frontier cabin crew was all business,
getting passangers in their seats and putting away their bags. They were pleasant, though not what I’d call
“bubbly.” While on many airlines, both full-service
and budget, I’ve seen flight attendants as companions to the flying
experience. Here, the cabin crew was
doing what they were hired to do: their job.
That’s okay; again, it’s just a different experience.
Much to my surprise, I felt the plane
lurch back from the gate just three minutes behind schedule at 6:08. The safety demonstration commenced, which was
delivered by-the-book with the exception of the name they gave their aircraft:
Courtney the Cougar. Apparently,
Frontier names each of their planes after a specific animal, a frontier animal,
I suppose, and gives each a unique livery to represent them. After the cabin crew concluded the safety
demo, the captain came over the PA with a brief announcement, indicating that
the flight time was about two hours and twenty six minutes, which would put us
in around sunrise, just like I’d planned.
Southwest took up the areas of Concourse
B that extended beyond the Frontier gate, but even they hadn’t really woken up
yet. This was good, though; we taxied
out to the runway all by ourselves, unencumbered by traffic or sunlight. We taxied north, aiming for 23R for our
take-off run, eight minutes after pushback.
Leaving early in the morning has its benefits.
Love that engine roar on takeoff! The sound of the engine is considerably
different depending on where you’re sitting.
In this position, though, I can hear the full power of this CFM
International 56. And look, there’s
Courtney the Cougar, featured on the winglet!
Normally, my seat’s either on the wing or
behind it, and most often that means I’m aft of the engine, mostly because
seats this far forward on mainline airlines are economy plus, business, or
first class. On Frontier, there’s no
such thing, so these normally unavailable locations are prime spots to watch
the flight.
Our climb was easy and smooth, and about
twenty minutes later, we’d reached our cruising altitude somewhere over central
Illinois. The sky was clear, and below
us, a swath of black rolled by as we soared over the quiet, sparsely populated
Midwest.
I fidgeted in my seat a bit. My neighbors, a couple perhaps in their late
30’s, early 40’s, had drifted off to sleep against each other. I can attest that that seemed more
comfortable than propping oneself against the seat.
The seats had been the most intimate part
of my Frontier experience so far. They
are rigid, thin, and notably immobile, without any recline potential at all. They’re highly reminiscent of the
free-standing seats we have on our public TARC buses in Louisville, bolted to
the ground lest someone take them for their “luxurious” cushions. Even just thirty minutes in this seat and I
can feel the hard plastic beneath my Holiday-Inn-Pillow for a cushion. To be honest, I’d taken for granted how
reasonably a typical airline seat supported my tuchus, but now I was quite
aware.
With the din of the airplane’s engine
roaring beside me, the darkness outside, the lights low in the cabin, and
without the possibility of video entertainment, a beverage service, or an
airline crossword puzzle, there really wasn’t much to do. Sleep sounded more and more appealing, and my
subconscious agreed. I clumsily
supported my head on my hand, propped my elbow against the cabin wall, and
closed my eyes.
I didn’t really get to sleep. It was one of those kinds of half-naps where
every few, immeasurable moments, you silently ask yourself “did I actually fall
asleep for a second?” A chime, either
real or imagined, stirred me from whichever I was doing at the moment. I felt a tiny bit more rested, so I must have
gotten something. I was also a bit
hungry. I reached into my stuffed camera
bag, relieving it of another nutrition bar.
I munched in the darkness, thinking about nothing in particular. Once I finished my bar, I looked over my
right shoulder onto the wing.
That faint glow in the distance would
follow us abnormally long as we soared due west across the Great Plains. As such, it was hard to tell what time it
was. My phone, which I’d already shifted
back two hours to Mountain Time, indicated it was 5:25 AM. It must be 6:25 where we were, so the first
moments of dawn made sense. We still
wouldn’t be on the ground for at least an hour, though. After snapping some low-light photos, I
decided to do the sleep/sort-of-sleep thing for a bit longer.
The sun really was coming up now, and at just
before 6 AM Denver time, that’d mean we would be on the ground in about half an
hour.
I looked around the twilight of the
cabin. Most of the passengers were
slouched over, trying to get a bit of sleep before what would likely be the
continuation of a very long day. Some
had their headphones on, their face buried in their glowing devices. Some were talking to each other quietly, much
like you would to a neighbor on the bus.
Which is fair, because that’s basically what this was. Not complaining, just observing.
I looked outside again, this time down at
the earth below us, which was steadily and methodically approaching. Moreover, I’m not sure we’d started our descent
yet.
If I can geek out for a second, I’ve
flown from my hometown to Denver several times…on my flight simulator. I even did this exact flight I’m on from
Indianapolis, in a Frontier A321 and everything, simulating the time, weather,
and time of year before flying it in real life.
One thing that’s amusing, and admittedly unique, about flying from here
to Denver is the subtle, yet drastic elevation change.
Denver is the Mile High City, and not
just figuratively. One place we’ll be
visiting on our walk is exactly one mile above sea level. Louisville and Indianapolis both are below a
thousand feet, so when you fly to Denver, you effectively go up thirty-thousand
feet and come down twenty-six thousand.
As you make your descent, the Great Plains slope up with you, and before
you know it, you’re at ground level.
Unlike landing amongst mountains and huge topographical features,
though, you’re landing in a “flatter” part of the world, so it can be quite
disorienting as you check your altimeter and see that your current altitude of
eight thousand feet doesn’t seem that high.
Denver is at the crossroads of two
geographical regions: the High Plains and the Front Range of the Rocky
Mountains. To one side, it’s farmlands
for hundreds of miles. To the other, the
broad range of the Rockies sprawls out into the distance.
Based on our location and approach, we’re
coming into Denver from the north, and perhaps on the western side of the
airport. That means we won’t see the
airport as we land, but it also means we could land on 16R, the longest
commercial runway in North America; it’s over three miles long! Not sure this little Airbus needs that, but
it’d be a fun bit of trivia.
A smooth landing on neighboring 16R and
we were on the ground and on our way to the gate.
Denver’s airport is the largest
commercial airport in the country by area, so even an on-time landing might
mean several minutes in taxiing.
As I snapped away with my DSLR in one
hand and worked my GoPro with the other, my now-awake neighbors asked me about
the two cameras pressed up against the plastic windows. I told them about my walking plans, much like
I had with Truck Show a year and a half earlier on my way to MDW. Sadly, they were more interested in getting off the plane. Home for them was in Phoenix, one more
connection away, and they had to buy this ticket in a hurry, from what I
gathered. They’d had quite a poor
experience with Frontier, though they didn’t expand on what exactly. I’m not sure
if it was just the experience from when they boarded to now, or if it stretched
back before that to problems with their ticket, their luggage, or making the
reservation. Either way, they agreed
they’d never fly Frontier again.
I packed up my cameras as we hooked a
left to get to our gate, A46. The chime
dinged, we unbuckled, and we filed onto the jetway and into the terminal in
groggy silence.
Standing here at my destination, looking
around at the familiar terminal signage and architecture of DEN, it became
clear to me that Frontier had done its job for me. My experience with them so far had been
brief, and I had only spoken with one of their employees to thank them for
scanning my ticket, but that was all I needed.
I walked over to the window besides gate A46, looking out at the plane
that got us here, its livery more apparent in the dawn.
Oops.
Let’s face it; the experience of flying,
even during my short life, used to be filled with luxury, vogue, character, and
elegance. But we don’t live in that
world anymore. Getting on a plane does
not necessarily mean you’ll get the star treatment. In fact, it never means that. Frontier
Airlines has made a name for itself on its current business model, and, given
this single, narrow, one-time experience, it’s worked like a charm. I acknowledge the obvious limitations of the
application of my experience broadly, and eighteen hours from now, we’ll see if
the return flight is quite so seamless.
But, from where I stand right now, this was a fine experience. If you don’t think of it as an airline as
much as a bus service that looks a lot like
an airline, you’ll do much better. If
you’re able to change your mindset going in, you can check your expectations at
the gate.
Next week, we’ll walk through each of
Denver’s three concourses, its main terminal, and take the train from the
airport to downtown Denver, where our main walk can truly begin!
Until then, keep going!
Such an excellent and intersting blog,keep posting..
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